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Wedding video - FAQS

  • Do you travel outside of Stockholm for wedding videography & photography?
    We are wedding videographers and photographers based in Stockholm, but we offer our services throughout Sweden. We cover weddings within a radius of 1.5 miles from Stockholm at no extra cost. For destination weddings beyond this radius, an additional fee of 100 SEK per mile applies. Our prices include compensation for fuel costs, accommodation, and any potential loss of working hours during travel to and from the destination. We strive to create exceptional and professional wedding films and photographs regardless of the location. Please feel free to contact us for more information or if you have any questions regarding our prices and terms for wedding photography and videography outside Stockholm.
  • How long does it take to get my wedding photos delivered?
    Typically, it takes between 2-3 months to receive your wedding photos. We strive to carefully edit and process each image to ensure they are of the highest quality. If you wish to have your photos delivered more quickly, we also offer an express delivery option for an additional fee. The same delivery time applies to wedding films as well. We take the time to meticulously edit and compile each moment of the film to create a memorable and professional final product. We understand that you are eager to see your pictures and film, and we work hard to deliver them as soon as possible without compromising on quality. Feel free to contact us if you have any questions regarding the delivery time for wedding photos or films or if you wish to discuss express delivery options.
  • Do you record all wedding speeches?
    Yes, we always record all the speeches from the wedding dinner. The speeches will be part of the complete version of the wedding video with professional audio recording. We strive to capture every moment and all the important parts of your special day, including the beautiful and memorable speeches given during the wedding dinner. When you watch your wedding film, you will be able to relive the moments and emotions from the speeches with crystal-clear sound.
  • How many hours do I need for a wedding photographer and videographer?
    Our general recommendation typically falls between 8 to 10 hours for wedding photography and videography. This is to ensure that we can capture all the unique moments and deliver a wedding film and photographs that exceed your expectations. We recommend that you create a wedding schedule in consultation with both the wedding photographer and videographer. This schedule should include timings for various events throughout the day, such as preparations, the ceremony, portrait photography, speeches, and the wedding reception. By having a clear schedule, we can ensure that no crucial moments are missed and that we can capture all the beautiful and memorable moments in the best possible way. As wedding photographers and videographers, we are accustomed to working according to a schedule, and we can provide advice on how to optimize the timeline for photography and videography. We can also help you create a realistic timeline that takes into account various factors such as outfit changes, transportation, and any unexpected events. Feel free to contact us to discuss your wedding day and receive tips and advice on how to create an efficient wedding schedule to capture all the important moments in both photos and film.
  • Are you traveling outside of Stockholm?
    We conduct our wedding videography business all over Sweden, starting from Stockholm. Our extra fees for weddings that take place outside the Stockholm area are described below. The price includes coverage within a radius of up to 1.5 miles from Stockholm. For wedding locations that exceed this radius, an additional cost of SEK 200 per mile outside the Stockholm area is added. The specified prices include compensation for fuel costs, accommodation and compensation for any lost working time during the hours required for the journey to and from the destination. We are dedicated to delivering outstanding service regardless of location and strive to ensure that every moment of the shoot is flawless and professional. For further information or to clarify any questions regarding our prices and conditions for wedding videography outside Stockholm, please do not hesitate to contact us. We look forward to discussing how we can make your special day memorable and immortalize it in the best possible way.
  • What if I need to cancel my wedding?
    It sometimes happens that weddings need to be canceled for various reasons. We are aware of the emotional and practical strain this can entail. Below you will find information about our policy for handling cancellations. Cancellation within 14 days after entering into the contract - According to the Consumer Services Act, a right of withdrawal is added which extends up to 14 days after you have booked our services for your wedding. During this period, the entire deposit you have paid to us is refunded, and you are not obliged to pay any remaining amount. Cancellation between 14 days after signing the contract and 30 days before the wedding day - During this time frame we keep the security deposit paid, but you are not obliged to pay any remaining amount. Cancellation less than 30 days before the wedding day - In case of cancellation within this period, we keep the deposit paid, and you will be required to pay 70% of the remaining total amount. We strongly recommend that you carefully consider your decision to cancel and continuously communicate with us regarding your situation. We try to be as flexible as possible within these guidelines and are happy to work with you to find a solution that is as beneficial as possible given the circumstances that have arisen. Please do not hesitate to contact us if you have any questions or concerns regarding our cancellation policy or other aspects of our services.
  • What is the cost of adding more hours to my package?
    Upgrading to a more comprehensive package is always possible, and this can be easily accomplished by contacting us. If you wish to include only a limited number of extra hours in your current package configuration, the following fees will apply: SEK 2,500 per hour, including VAT. We understand that there may sometimes be a need to extend the planned service time during your wedding day. If this is the case, you are more than welcome to add extra hours to your booking on the spot according to the pricing stated above. We strive to offer flexibility and adaptability to ensure that your wishes and needs are met in the best way. If you have any questions or wish to upgrade your services or add hours, please do not hesitate to contact us. Your satisfaction is our top priority and we look forward to helping you make your wedding day even more memorable.
  • How many hours do I need for my wedding?
    It is understandable that you are thinking about the necessary amount of time for your wedding filming. Our general recommendation is usually between 8 and 10 hours. This time frame aims to ensure enough time to capture all the unique moments of your day and to be able to deliver a wedding film that exceeds your expectations by including all the highlights. When planning a wedding, it is important to be somewhat more conservative regarding time estimates than to be too optimistic. Factors such as the impact of the wedding dress on small things such as going to the toilet, speeches taking time, or similar details can be extended further than expected. For those unsure of the required time commitment, there is the option to initially book a package with fewer hours and then upgrade at a later point in the planning process when a better understanding of needs has developed. We are here to assist you throughout the process and help you make informed decisions that will ensure your wedding film is a memorable representation of your special day. Do not hesitate to contact us for further advice or to discuss the best options for your day.
  • What if I need to reschedule my wedding date?
    It may happen that the need to reschedule the chosen wedding date arises. We handle wedding date rescheduling at no extra cost up to 30 days before the original wedding date. If the desire to reschedule occurs less than 30 days before the wedding, it may incur additional costs. In order to carry out a smooth rebooking, please contact us. This will ensure we are available on the new date you have in mind. In the event that we are not available on the new date, cancellation applies instead. We are aware that circumstances can change and that flexibility is important during wedding planning. We are here to help you navigate through any changes and ensure your wedding day remains a memorable and smooth experience. Please do not hesitate to reach out to us to discuss rescheduling options and to clarify any questions you may have.
  • Would like to book a meeting but do not live in Stockholm, how do I go about it?
    We offer the possibility of digital meetings via Zoom or phone calls for those who so wish. To book an appointment with us, please visit our wedding page, click on "Availability for weddings", fill out the associated form and note in the message that you also wish to book an appointment with us. We will return via email to confirm availability on your chosen day and to discuss details regarding the timing of the digital meeting. For those who are in Stockholm, we also welcome the opportunity to meet in person in our studio. Here we can discuss your needs and wishes in a physical environment that promotes direct interaction. We strive to offer flexibility and convenience to ensure smooth and customized communication in accordance with your preferences. Do not hesitate to contact us if you have any questions or wish to book an appointment.
  • What happens if my videographer gets sick?
    In the past we have not had to cancel any wedding due to illness. In the event that your chosen videographer is stricken with acute illness, we undertake the responsibility to immediately hire a replacement capable of delivering an equivalent style of video documentation to that which we offer. Please note that we are still responsible for the editing process of your wedding material.
  • Do you record all the speeches from the wedding dinner?
    Yes, we always record all speeches from the wedding dinner. The speeches will be in the full version of the wedding video with professional sound also recorded.
  • Is it possible to exchange or change the packages?
    Absolutely, our packages are based on hours. You have the freedom to decide what you want us to document during the day and which moments have special meaning for you and should be included in the film. You have the opportunity to decide the exact time for when we will start and finish filming. However, it is important to note that it is not possible to divide the hours into different parts of the day; they should be continuous and follow each other in sequence. If, for example, you have chosen a 2-hour package for the ceremony but prefer us to film during the dinner instead, that is entirely possible. We are flexible that way. All we need is for you to let us know in advance so that we can adapt to your wishes.
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